Your Privacy

The Nelson Mandela University Team are committed to protecting and respecting your privacy.

What Information Do We Collect?

The information we collect falls into the following categories (together, the "Information"):

• Personal information that you provide to us such as your name, surname, contact number , email address, physical address, id number and university related information ("Personal Information"), which we use in accordance with this Privacy Policy.
• Platform Use Information - the Platform utilizes a standard technology called "cookies" and web server logs to collect information about how the Platform is used. Information gathered through cookies and web server logs may include the date and time of visits, the screens viewed and time spent on the Platform. When you engage in certain activities on the Platform or engage with the Platform through another route, for example, by getting assistance on the Platform, , we may ask you to provide certain information by filling out and submitting a form. It is completely up to you whether you engage in these activities. If you choose to engage in these activities, however, we may require you to provide us with Information.

Consent

By using the Platform, or by engaging with the Platform via another route, you indicate your consent to us collecting and using your Information (that you provide to us when interacting with the Platform) in accordance with the terms of this Privacy Policy, unless you expressly state that such consent is not given. If you do not agree to these terms, please do not use the Platform, register or provide your Information on the Platform via any other route.

Security

We collect your Information to record and support your participation in the activities you select
We may use Information:

• as part of our effort to keep you informed via email, phone about updates and other products or services we offer;
• Any refund due to a student;
• for record keeping purposes;
• to improve the quality of our service;
• for market research;
• to measure and improve activity on the Platform; and
• to understand your preferences so that we can improve on the features we offer. We may also pass your Information to other carefully selected partner organisations ("partners") with whom we have a business relationship, such as:
• our sponsors;
• financial services partners; and
• other organisations whose services we need to use to process and deliver your orders, for credit control and debt collection, to maintain our systems or to comply with legal obligations or a court order. Each of our associated companies and these partners may keep you informed of services, products, events and special offers made available by that organisation. If you express an interest in an offer from one of the Platform associated companies or partners, that associated company or partner may let us know. In all cases, we will take care to ensure that these organisations only process your Information in accordance with this Privacy Policy, your preferences and the law.

Changes to this Privacy Policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies.

How to Contact Us

If you would like any further information or have any comments about our use of your Information, our Privacy Policy or any aspect of the application or our service, please contact us using our website contact form or the email address: info@NMU.org.za